Terms & Conditions

Updated: 2026-06-12

Welcome to DoneRight.

These Terms & Conditions (“Terms”) govern your access to and use of the DoneRight website, applications, and related services (collectively, the “Service”). The Service currently includes DoneRight Proof (a reputation management and marketing workflow application for service businesses) and DoneRight BeReady (an evidence-management workspace for certification readiness preparation). By accessing or using the Service, you agree to be bound by these Terms. If you do not agree, please do not use the Service.

1. Our Philosophy

DoneRight is built on a simple belief: technology should empower people, and business should support life. These Terms are designed to protect both you and us while supporting responsible, ethical use of the Service.

2. Definitions

Company means DoneRight Technologies Inc.
Service means the DoneRight website, applications (Proof and BeReady), and related services.
User or You means any individual or entity accessing or using the Service.
Customer or Account Holder means a business or individual that subscribes to or purchases access to the Service.
End User means a person whose information may be submitted to the Service by a Customer (for example, a customer of a Proof subscriber).
Workspace means a tenant-isolated environment within BeReady associated with a subscribing organization.
Content means photos, text, documents, data, images, and other materials uploaded, imported, or generated through the Service.

3. License to Use the Service

DoneRight grants you a limited, revocable, non-exclusive, non-transferable license to access and use the Service in accordance with these Terms and your applicable subscription plan.

You agree not to:

  • Reverse engineer, disassemble, or attempt to extract the source code of the Service;
  • Resell, sublicense, lease, or distribute the Service without written authorization;
  • Use the Service for unlawful, fraudulent, or harmful purposes;
  • Interfere with the integrity, performance, or security of the Service or any other user’s access to it;
  • Attempt to access workspaces, data, or accounts you are not authorized to access.

 

4. User Content & Ownership

You retain ownership of all Content you upload, import, or submit to the Service.

By uploading Content, you grant DoneRight a limited, non-exclusive, worldwide license to host, store, process, reproduce, and display your Content solely for the purpose of operating, maintaining, and improving the Service, and as directed by you within the Service.

For Proof, this includes generating branded before/after composites and publishing proof content to public showcase pages or social platforms as configured by you. For BeReady, this includes parsing, indexing, and using uploaded document content to generate evidence candidates and support your evidence review workflow within your workspace.

We do not claim ownership of your Content. We do not use your Content to train AI models or share it with third parties outside of operating the Service.

You represent and warrant that you have all necessary rights, consents, and permissions to upload and use the Content within the Service, and that doing so does not violate any applicable law or third-party rights.

5. Responsible Use

You agree not to use the Service to:

  • Upload misleading, deceptive, or manipulated content intended to misrepresent results, qualifications, or work quality;
  • Violate intellectual property, privacy, or data protection rights;
  • Post unlawful, abusive, or harmful material;
  • Promote illegal services or activities;
  • Circumvent subscription plan limits, access controls, or workspace boundaries;
  • Use AI suggestion features to generate or disseminate false, misleading, or harmful claims about certification status, compliance, or readiness.
     

DoneRight reserves the right to remove Content or suspend access where there is reason to believe these Terms or applicable law have been violated.

6. Product-Specific Terms

DoneRight Proof

  • Proof is a tool for service businesses to document work and manage customer reputation workflows. It is not a consumer review platform, and DoneRight does not endorse or verify the accuracy of any reviews generated through the Service.
  • Business users are responsible for ensuring that customer contact information is collected and used in compliance with applicable privacy and anti-spam laws (including Canada’s CASL) before sending review requests.
  • Publishing proof content to social platforms or public showcase pages is governed by the terms of those third-party platforms in addition to these Terms.
  • You are responsible for obtaining appropriate consent before uploading images that may identify individuals, including customers, staff, or third parties present at a service location.

 

DoneRight BeReady

  • BeReady is an evidence-management workspace to help businesses organize and prepare documentation for certification readiness work such as B Corp preparation. It is not an official certification body or assessment platform.
  • BeReady does not guarantee certification, readiness, compliance, or scoring outcomes of any kind. No feature, report, coverage summary, or export produced by the Service constitutes a certification assessment, legal opinion, compliance determination, or professional endorsement.
  • BeReady is not affiliated with, endorsed by, or a substitute for B Lab, the B Impact Assessment, or any other official certification or standards body.
  • AI suggestion features within BeReady, where enabled, are non-authoritative review aids. AI suggestions do not automatically create evidence items, accept or reject evidence candidates, satisfy certification criteria, or establish readiness or compliance. Human review is required before any candidate material becomes accepted evidence.
  • Configuration of evidence frameworks and criteria within the platform is managed internally by DoneRight.
  • The Service is not a substitute for legal, accounting, sustainability, certification, or other professional advice.

 

7. Payments & Subscriptions

If you purchase a subscription:

  • Fees are billed as described at signup and according to your selected plan;
  • You agree to provide accurate billing information and authorize recurring charges;
  • Subscription fees are non-refundable unless required by applicable law;
  • Plan capabilities such as member limits, feature access, and usage limits are defined by your subscription tier.

Payment processing is handled by Stripe. We do not store full credit card numbers. We may modify pricing with reasonable advance notice.

8. Updates & Service Modifications

We may modify, improve, suspend, or discontinue the Service (or portions of it) at any time, including adding, changing, or removing features within a plan tier. We will provide reasonable advance notice of material changes that affect active subscriptions where feasible.

We may update these Terms from time to time. If changes are material, we will provide notice through the Service or by email. Continued use of the Service after changes take effect constitutes acceptance of the revised Terms.

9. Termination

You may stop using the Service at any time and may cancel your subscription through your account settings or by contacting us.

We may suspend or terminate your access if you:

  • Violate these Terms;
  • Engage in unlawful activity using the Service;
  • Create risk or harm to other users, the platform, or third parties;
  • Fail to pay applicable fees after reasonable notice.

Upon termination, your right to access the Service ceases. Content you have uploaded may be retained for a limited period to allow for data export requests before deletion, subject to our data retention policy. Termination does not limit any rights or remedies available to either party under applicable law.

10. Intellectual Property

The Service, including its software, branding, design, structure, and all DoneRight-authored content, is owned by DoneRight and protected by intellectual property laws. You may not copy, modify, or redistribute the Service itself without written permission.

Any AI-assisted output generated within the Service (such as evidence classification suggestions or social post captions) is provided as a functional tool output, not as original creative or professional work. You are responsible for reviewing, editing, and verifying any AI-assisted output before use.

11. Privacy

Your use of the Service is governed by our Privacy Policy, which is incorporated into these Terms by reference.

DoneRight responds to lawful government data requests in accordance with its Public Authority Data Request Policy.

Where you use the Service to process personal information about third parties (such as customers of your business or team members), you are responsible for ensuring that you have appropriate legal authority to do so under applicable privacy law.

12. Third-Party Services and Integrations

The Service integrates with third-party platforms including but not limited to Stripe, Google, Meta/Facebook, Instagram, Microsoft, Resend, Convex, and SMS providers. Your use of those integrations is also subject to those providers’ own terms of service and privacy policies. DoneRight is not responsible for the practices, availability, or content of third-party services.

13. No Warranties

The Service is provided “as is” and “as available.” While we strive to provide a reliable platform, we do not guarantee:

  • Uninterrupted or error-free access;
  • Specific business outcomes, certification results, review scores, or performance improvements;
  • The accuracy, completeness, or suitability of any AI-assisted suggestions or outputs for any particular purpose.

To the maximum extent permitted by applicable law, DoneRight disclaims all implied warranties, including merchantability, fitness for a particular purpose, and non-infringement.

13. Limitation of Liability

To the maximum extent permitted by applicable law, DoneRight shall not be liable for indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the Service, including but not limited to loss of data, loss of revenue, or reliance on AI-assisted output.

Our total aggregate liability for any claim arising out of or related to these Terms or the Service shall not exceed the amount paid by you to DoneRight in the twelve (12) months preceding the event giving rise to the claim.

14. Indemnification

You agree to indemnify and hold harmless DoneRight and its affiliates, officers, employees, and agents from any claims, damages, losses, or expenses (including reasonable legal fees) arising from:

  • Your use of the Service;
  • Your violation of these Terms;
  • Your Content, including any claim that your Content violates applicable law or third-party rights;
  • Your processing of third-party personal information without appropriate authority;
  • Your violation of any applicable law.

 

15. Governing Law

These Terms are governed by the laws of the Province of British Columbia and the laws of Canada applicable therein, without regard to conflict of law principles.

Any disputes arising under these Terms shall be resolved in the courts located in British Columbia, unless otherwise required by applicable law or agreed in writing.

16. Severability

If any provision of these Terms is found to be unenforceable or invalid, the remaining provisions shall remain in full force and effect.

17. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and DoneRight regarding the Service and supersede any prior agreements, representations, or understandings.

18. Contact Us

If you have questions about these Terms, contact us at: legal@doneright.cloud
DoneRight Inc., 777 Fort St., Victoria, BC, V8W 1G9, Canada